This Notice explains how Shift-Change Home (a sole proprietorship of Gilbert Gill) ("we", "us") collects, uses, and protects your personal data when you use ShiftChange Home (the "Service"). We act as the data controller.
1. Data we collect
- Account data — email address, display name, password hash.
- Profile data — household preferences, dietary excludes, postal code, preferred stores, pay rate (optional).
- App data — shifts you log, meals you cook, pantry inventory, grocery items.
- Support messages — anything you send us when you contact support.
- Technical data — IP address, device/browser type, basic usage telemetry for security and reliability.
2. Why we use it
- Create and operate your account (legal basis: performance of contract).
- Provide and improve the Service (legitimate interests).
- Process Premium subscriptions through our payment provider (contract).
- Detect and prevent fraud, abuse, and security incidents (legitimate interests).
- Respond to support requests (contract / legitimate interests).
- Comply with legal obligations (legal obligation).
3. Who we share it with
- Service providers — hosting, database, and analytics providers acting on our behalf.
- Paddle.com, our Merchant of Record, for processing the sale of Premium subscriptions, billing, tax compliance, and invoicing.
- Professional advisers (legal, accounting) where necessary.
- Authorities where required by law.
We do not sell your personal data.
4. Retention
We keep account data while your account is active and for a reasonable period afterwards to handle disputes, fraud, and legal obligations. Meal logs are pruned according to the retention period you choose in Settings (30, 60, or 90 days).
5. Your rights
Depending on your jurisdiction you may have the right to access, correct, delete, restrict, port, or object to the processing of your personal data, and to withdraw consent at any time. To exercise any of these rights, contact Shift-Change Home (a sole proprietorship of Gilbert Gill). You may also lodge a complaint with your local data-protection authority.
6. Security
We use appropriate technical and organisational measures including encryption in transit, encrypted-at-rest databases, role-based access controls, and row-level security.
7. International transfers
Some service providers may process data outside your country. Where they do, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
8. Cookies
We use essential cookies to keep you signed in. We do not use third-party advertising cookies.
9. Changes
We may update this Notice. We'll post the new version here and update the date.
10. Contact
For privacy questions, contact Shift-Change Home (a sole proprietorship of Gilbert Gill).